Definition at line 1226 of file app_queue.c.
struct ast_string_field_pool* __field_mgr_pool |
Definition at line 1266 of file app_queue.c.
const ast_string_field announce |
Announcement to play when call is answered
Definition at line 1266 of file app_queue.c.
Referenced by join_queue().
unsigned int announce_to_first_user |
Whether or not we announce to the first user in a queue
Definition at line 1272 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and wait_for_answer().
int announcefrequency |
How often to announce their position
Definition at line 1289 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), say_position(), wait_for_answer(), and wait_our_turn().
unsigned int announceholdtime |
Definition at line 1279 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
unsigned int announceposition |
Definition at line 1280 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), queues_data_provider_get_helper(), and say_position().
int announcepositionlimit |
How many positions we announce?
Definition at line 1288 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
int autofill |
Ignore the head call status and ring an available agent
Definition at line 1318 of file app_queue.c.
Referenced by init_queue(), is_our_turn(), num_available_members(), and queue_set_param().
int autopause |
Auto pause queue members if they fail to answer
Definition at line 1312 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and rna().
int callsabandoned |
Number of queue calls abandoned
Definition at line 1298 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), record_abandoned(), and set_queue_variables().
int callscompleted |
Number of queue calls completed
Definition at line 1297 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), set_queue_variables(), and update_queue().
int callscompletedinsl |
Number of calls answered with servicelevel
Definition at line 1300 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), set_queue_variables(), and update_queue().
const ast_string_field context |
int count |
How many entries
Definition at line 1303 of file app_queue.c.
Referenced by __queues_show(), compare_weight(), join_queue(), leave_queue(), manager_queues_status(), queue_function_qac(), queue_function_qac_dep(), queue_function_queuewaitingcount(), queue_function_var(), and set_queue_variables().
unsigned int dead |
Definition at line 1269 of file app_queue.c.
Referenced by find_queue_by_name_rt(), init_queue(), kill_dead_queues(), leave_queue(), and mark_dead_and_unfound().
const ast_string_field defaultrule |
Default rule to use if none specified in call to Queue()
Definition at line 1266 of file app_queue.c.
Referenced by copy_rules().
unsigned int eventwhencalled |
Definition at line 1270 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), ring_entry(), rna(), send_agent_complete(), and try_calling().
struct penalty_rule* first |
Definition at line 1323 of file app_queue.c.
unsigned int found |
Definition at line 1284 of file app_queue.c.
Referenced by extension_state_cb(), handle_statechange(), init_queue(), mark_dead_and_unfound(), reload_single_queue(), and remove_members_and_mark_unfound().
struct queue_ent* head |
Head of the list of callers
Definition at line 1321 of file app_queue.c.
Referenced by __queues_show(), insert_entry(), is_our_turn(), join_queue(), leave_queue(), manager_queues_status(), manager_queues_summary(), and queues_data_provider_get_helper().
int holdtime |
Current avg holdtime, based on an exponential average
Definition at line 1295 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), manager_queues_summary(), queue_function_var(), recalc_holdtime(), say_position(), and set_queue_variables().
enum empty_conditions joinempty |
Definition at line 1286 of file app_queue.c.
Referenced by init_queue(), join_queue(), and queue_set_param().
struct penalty_rule* last |
Definition at line 1323 of file app_queue.c.
enum empty_conditions leavewhenempty |
Definition at line 1287 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), and wait_our_turn().
struct { ... } list |
Next call queue
unsigned int maskmemberstatus |
Definition at line 1282 of file app_queue.c.
Referenced by init_queue(), and queue_set_param().
int maxlen |
Max number of entries
Definition at line 1304 of file app_queue.c.
Referenced by __queues_show(), init_queue(), join_queue(), manager_queues_status(), queue_function_var(), queue_set_param(), and set_queue_variables().
int memberdelay |
Seconds to delay connecting member to caller
Definition at line 1317 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
const ast_string_field membergosub |
Gosub to run upon member connection
Definition at line 1266 of file app_queue.c.
Referenced by try_calling().
const ast_string_field membermacro |
Macro to run upon member connection
Definition at line 1266 of file app_queue.c.
Referenced by try_calling().
struct ao2_container* members |
Head of the list of members
Definition at line 1320 of file app_queue.c.
Referenced by __queues_show(), calc_metric(), clear_queue(), compare_weight(), complete_queue_remove_member(), destroy_queue(), dump_queue_members(), extension_state_cb(), find_queue_by_name_rt(), free_members(), get_member_status(), handle_statechange(), init_queue(), interface_exists(), manager_queues_status(), manager_queues_summary(), member_add_to_queue(), member_remove_from_queue(), num_available_members(), queue_delme_members_decrement_followers(), queue_exec(), queue_function_qac(), queue_function_qac_dep(), queue_function_queuememberlist(), queue_function_queuememberpaused(), queue_function_queuememberstatus(), queue_member_follower_removal(), queues_data_provider_get_helper(), reload_single_member(), reload_single_queue(), remove_from_queue(), rt_handle_member_record(), try_calling(), update_queue(), and update_realtime_members().
int minannouncefrequency |
The minimum number of seconds between position announcements (def. 15)
Definition at line 1290 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
const ast_string_field moh |
char monfmt[8] |
Format to use when recording calls
Definition at line 1301 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
int montype |
Monitor type Monitor vs. MixMonitor
Definition at line 1302 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
const ast_string_field name |
Queue name
Definition at line 1266 of file app_queue.c.
Referenced by __queues_show(), add_to_queue(), can_ring_entry(), clear_stats(), compare_weight(), complete_queue(), dump_queue_members(), find_queue_by_name_rt(), get_member_penalty(), join_queue(), kill_dead_queues(), leave_queue(), load_realtime_queue(), manager_queues_status(), manager_queues_summary(), mark_dead_and_unfound(), queue_cmp_cb(), queue_exec(), queue_function_queuememberlist(), queue_function_queuememberpaused(), queue_function_queuememberstatus(), queue_function_queuewaitingcount(), queue_function_var(), queue_hash_cb(), queue_set_param(), queue_transfer_fixup(), queues_data_provider_get(), record_abandoned(), reload_queue_members(), reload_single_queue(), remove_from_queue(), remove_members_and_mark_unfound(), ring_entry(), rna(), rt_handle_member_record(), say_position(), set_member_paused(), set_member_penalty(), set_queue_variables(), try_calling(), update_realtime_members(), wait_for_answer(), and wait_our_turn().
struct call_queue* next |
Definition at line 1322 of file app_queue.c.
int numperiodicannounce |
The number of periodic announcements configured
Definition at line 1292 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_periodic_announcement().
int penaltymemberslimit |
Disregard penalty when queue has fewer than this many members
Definition at line 1306 of file app_queue.c.
Referenced by calc_metric(), init_queue(), and queue_set_param().
int periodicannouncefrequency |
How often to play periodic announcement
Definition at line 1291 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), say_periodic_announcement(), wait_for_answer(), and wait_our_turn().
const ast_string_field queue_quantity1 |
Sound file: "Currently there are more than" (def. queue-quantity1)
Definition at line 1266 of file app_queue.c.
Referenced by say_position().
const ast_string_field queue_quantity2 |
Sound file: "callers waiting to speak with a representative" (def. queue-quantity2)
Definition at line 1266 of file app_queue.c.
Referenced by say_position().
int randomperiodicannounce |
Are periodic announcments randomly chosen
Definition at line 1293 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_periodic_announcement().
unsigned int realtime |
Definition at line 1283 of file app_queue.c.
Referenced by __queues_show(), find_queue_by_name_rt(), leave_queue(), load_realtime_queue(), mark_dead_and_unfound(), queues_data_provider_get(), and remove_members_and_mark_unfound().
unsigned int relativeperiodicannounce |
Definition at line 1285 of file app_queue.c.
Referenced by queue_set_param(), and say_periodic_announcement().
unsigned int reportholdtime |
Definition at line 1276 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
int retry |
Retry calling everyone after this amount of time
Definition at line 1309 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and wait_a_bit().
unsigned int ringinuse |
Definition at line 1271 of file app_queue.c.
Referenced by can_ring_entry(), init_queue(), num_available_members(), queue_set_param(), and ring_entry().
int ringlimit |
Max number of rings per entry in queue
Definition at line 1307 of file app_queue.c.
Referenced by __queues_show(), calc_metric(), init_queue(), manager_queues_status(), queue_set_param(), and try_calling().
int roundingseconds |
How many seconds do we round to?
Definition at line 1294 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
int rrpos |
Round Robin - position
Definition at line 1316 of file app_queue.c.
Referenced by calc_metric(), queue_delme_members_decrement_followers(), queue_member_follower_removal(), ring_entry(), and store_next_rr().
struct { ... } rules |
The list of penalty rules to invoke
Referenced by init_queue().
int servicelevel |
seconds setting for servicelevel
Definition at line 1299 of file app_queue.c.
Referenced by __queues_show(), init_queue(), manager_queues_status(), queue_function_var(), queue_set_param(), set_queue_variables(), and try_calling().
unsigned int setinterfacevar |
Definition at line 1273 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
unsigned int setqueueentryvar |
Definition at line 1275 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
unsigned int setqueuevar |
Definition at line 1274 of file app_queue.c.
Referenced by init_queue(), queue_function_var(), queue_set_param(), and set_queue_variables().
const ast_string_field sound_callerannounce |
Sound file: Custom announce for caller struct ast_string_field_mgr __field_mgr no default
Definition at line 1266 of file app_queue.c.
Referenced by try_calling().
const ast_string_field sound_calls |
Sound file: "calls waiting to speak to a representative." (def. queue-callswaiting)
Definition at line 1266 of file app_queue.c.
Referenced by say_position().
const ast_string_field sound_holdtime |
Sound file: "The current estimated total holdtime is" (def. queue-holdtime)
Definition at line 1266 of file app_queue.c.
Referenced by say_position().
const ast_string_field sound_minute |
Sound file: "minute." (def. queue-minute)
Definition at line 1266 of file app_queue.c.
Referenced by say_position().
const ast_string_field sound_minutes |
Sound file: "minutes." (def. queue-minutes)
Definition at line 1266 of file app_queue.c.
Referenced by say_position(), and try_calling().
const ast_string_field sound_next |
Sound file: "Your call is now first in line" (def. queue-youarenext)
Definition at line 1266 of file app_queue.c.
Referenced by say_position().
struct ast_str* sound_periodicannounce[MAX_PERIODIC_ANNOUNCEMENTS] |
Sound files: Custom announce, no default
Definition at line 1268 of file app_queue.c.
Referenced by destroy_queue(), init_queue(), queue_set_param(), and say_periodic_announcement().
const ast_string_field sound_reporthold |
Sound file: "Hold time" (def. queue-reporthold)
Definition at line 1266 of file app_queue.c.
Referenced by try_calling().
const ast_string_field sound_seconds |
Sound file: "seconds." (def. queue-seconds)
Definition at line 1266 of file app_queue.c.
Referenced by say_position(), and try_calling().
const ast_string_field sound_thanks |
Sound file: "Thank you for your patience." (def. queue-thankyou)
Definition at line 1266 of file app_queue.c.
Referenced by say_position().
const ast_string_field sound_thereare |
Sound file: "There are currently" (def. queue-thereare)
Definition at line 1266 of file app_queue.c.
Referenced by say_position().
int strategy |
Definition at line 1281 of file app_queue.c.
Referenced by __queues_show(), calc_metric(), find_queue_by_name_rt(), init_queue(), manager_queues_status(), num_available_members(), queue_function_var(), queue_set_param(), queues_data_provider_get_helper(), reload_single_queue(), ring_one(), set_queue_variables(), try_calling(), and wait_for_answer().
int talktime |
Current avg talktime, based on the same exponential average
Definition at line 1296 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), manager_queues_summary(), queue_function_var(), set_queue_variables(), and update_queue().
int timeout |
How long to wait for an answer
Definition at line 1310 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
int timeoutpriority |
Do we allow a fraction of the timeout to occur for a ring?
Definition at line 1313 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
unsigned int timeoutrestart |
Definition at line 1278 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and wait_for_answer().
int weight |
Respective weight
Definition at line 1311 of file app_queue.c.
Referenced by __queues_show(), compare_weight(), init_queue(), load_realtime_queue(), manager_queues_status(), queue_set_param(), and reload_single_queue().
unsigned int wrapped |
Definition at line 1277 of file app_queue.c.
Referenced by calc_metric(), and store_next_rr().
int wrapuptime |
Wrapup Time
Definition at line 1305 of file app_queue.c.
Referenced by can_ring_entry(), get_member_status(), init_queue(), queue_function_qac(), and queue_set_param().