Definition at line 1080 of file app_queue.c.
struct ast_string_field_mgr __field_mgr |
Definition at line 1120 of file app_queue.c.
Sound file: "Hold time" (def. queue-reporthold)
Definition at line 1120 of file app_queue.c.
const ast_string_field announce |
Definition at line 1120 of file app_queue.c.
How often to announce their position
Definition at line 1142 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), and say_position().
unsigned int announceholdtime |
Definition at line 1132 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
unsigned int announceposition |
Definition at line 1133 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), queues_data_provider_get_helper(), and say_position().
How many positions we announce?
Definition at line 1141 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
int autofill |
Ignore the head call status and ring an available agent
Definition at line 1170 of file app_queue.c.
Referenced by init_queue(), is_our_turn(), num_available_members(), and queue_set_param().
int autopause |
Auto pause queue members if they fail to answer
Definition at line 1164 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and rna().
int callsabandoned |
Number of queue calls abandoned
Definition at line 1151 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), record_abandoned(), and set_queue_variables().
int callscompleted |
Number of queue calls completed
Definition at line 1150 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), set_queue_variables(), and update_queue().
Number of calls answered with servicelevel
Definition at line 1153 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), set_queue_variables(), and update_queue().
const ast_string_field context |
Definition at line 1120 of file app_queue.c.
int count |
How many entries
Definition at line 1156 of file app_queue.c.
Referenced by __queues_show(), compare_weight(), join_queue(), leave_queue(), manager_queues_status(), queue_function_qac(), queue_function_qac_dep(), queue_function_queuewaitingcount(), queue_function_var(), and set_queue_variables().
unsigned int dead |
Definition at line 1123 of file app_queue.c.
Referenced by find_queue_by_name_rt(), init_queue(), kill_dead_queues(), leave_queue(), and mark_dead_and_unfound().
const ast_string_field defaultrule |
unsigned int eventwhencalled |
Definition at line 1124 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), ring_entry(), rna(), and send_agent_complete().
struct penalty_rule* first |
Definition at line 1175 of file app_queue.c.
unsigned int found |
Definition at line 1137 of file app_queue.c.
Referenced by extension_state_cb(), handle_statechange(), init_queue(), mark_dead_and_unfound(), and reload_single_queue().
Head of the list of callers
Definition at line 1173 of file app_queue.c.
Referenced by __queues_show(), insert_entry(), is_our_turn(), join_queue(), leave_queue(), manager_queues_status(), manager_queues_summary(), and queues_data_provider_get_helper().
int holdtime |
Current avg holdtime, based on an exponential average
Definition at line 1148 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), manager_queues_summary(), queue_function_var(), recalc_holdtime(), say_position(), and set_queue_variables().
Definition at line 1139 of file app_queue.c.
Referenced by init_queue(), join_queue(), and queue_set_param().
struct penalty_rule* last |
Definition at line 1175 of file app_queue.c.
Definition at line 1140 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), and wait_our_turn().
struct { ... } list |
Next call queue
unsigned int maskmemberstatus |
int maxlen |
Max number of entries
Definition at line 1157 of file app_queue.c.
Referenced by __queues_show(), init_queue(), join_queue(), manager_queues_status(), queue_function_var(), queue_set_param(), and set_queue_variables().
int memberdelay |
Seconds to delay connecting member to caller
Definition at line 1169 of file app_queue.c.
Referenced by init_queue(), and queue_set_param().
const ast_string_field membergosub |
Definition at line 1120 of file app_queue.c.
const ast_string_field membermacro |
Definition at line 1120 of file app_queue.c.
struct ao2_container* members |
Head of the list of members
Definition at line 1172 of file app_queue.c.
Referenced by __queues_show(), add_to_queue(), calc_metric(), clear_queue(), compare_weight(), complete_queue_remove_member(), destroy_queue(), dump_queue_members(), extension_state_cb(), free_members(), get_member_status(), handle_statechange(), init_queue(), interface_exists(), manager_queues_status(), manager_queues_summary(), num_available_members(), queue_exec(), queue_function_queuememberlist(), queues_data_provider_get_helper(), reload_single_member(), reload_single_queue(), remove_from_queue(), rt_handle_member_record(), try_calling(), update_queue(), and update_realtime_members().
The minimum number of seconds between position announcements (def. 15)
Definition at line 1143 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
const ast_string_field moh |
Definition at line 1120 of file app_queue.c.
char monfmt[8] |
Format to use when recording calls
Definition at line 1154 of file app_queue.c.
Referenced by init_queue(), and queue_set_param().
int montype |
Monitor type Monitor vs. MixMonitor
Definition at line 1155 of file app_queue.c.
Referenced by init_queue(), and queue_set_param().
const ast_string_field name |
Definition at line 1120 of file app_queue.c.
Referenced by __queues_show(), add_to_queue(), clear_stats(), compare_weight(), complete_queue(), dump_queue_members(), find_queue_by_name_rt(), kill_dead_queues(), leave_queue(), load_realtime_queue(), manager_queues_status(), manager_queues_summary(), mark_dead_and_unfound(), queue_cmp_cb(), queue_exec(), queue_hash_cb(), queue_set_param(), queue_transfer_fixup(), record_abandoned(), reload_queue_members(), reload_single_queue(), remove_from_queue(), ring_entry(), rna(), rt_handle_member_record(), say_position(), set_member_paused(), set_member_penalty(), set_queue_variables(), update_realtime_members(), wait_for_answer(), and wait_our_turn().
struct call_queue* next |
Definition at line 1174 of file app_queue.c.
The number of periodic announcements configured
Definition at line 1145 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_periodic_announcement().
Disregard penalty when queue has fewer than this many members
Definition at line 1159 of file app_queue.c.
Referenced by calc_metric(), init_queue(), and queue_set_param().
How often to play periodic announcement
Definition at line 1144 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), and say_periodic_announcement().
Are periodic announcments randomly chosen
Definition at line 1146 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_periodic_announcement().
unsigned int realtime |
Definition at line 1136 of file app_queue.c.
Referenced by __queues_show(), find_queue_by_name_rt(), leave_queue(), load_realtime_queue(), and mark_dead_and_unfound().
unsigned int relativeperiodicannounce |
Definition at line 1138 of file app_queue.c.
Referenced by queue_set_param(), and say_periodic_announcement().
unsigned int reportholdtime |
int retry |
Retry calling everyone after this amount of time
Definition at line 1161 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and wait_a_bit().
unsigned int ringinuse |
Definition at line 1125 of file app_queue.c.
Referenced by init_queue(), num_available_members(), queue_set_param(), and ring_entry().
int roundingseconds |
How many seconds do we round to?
Definition at line 1147 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
int rrpos |
Round Robin - position
Definition at line 1168 of file app_queue.c.
Referenced by calc_metric(), ring_entry(), and store_next_rr().
struct { ... } rules |
The list of penalty rules to invoke
Referenced by init_queue().
int servicelevel |
seconds setting for servicelevel
Definition at line 1152 of file app_queue.c.
Referenced by __queues_show(), init_queue(), manager_queues_status(), queue_function_var(), queue_set_param(), and set_queue_variables().
unsigned int setinterfacevar |
unsigned int setqueueentryvar |
unsigned int setqueuevar |
Definition at line 1127 of file app_queue.c.
Referenced by init_queue(), queue_function_var(), queue_set_param(), and set_queue_variables().
Definition at line 1120 of file app_queue.c.
const ast_string_field sound_calls |
const ast_string_field sound_minute |
const ast_string_field sound_next |
struct ast_str* sound_periodicannounce[MAX_PERIODIC_ANNOUNCEMENTS] |
Sound files: Custom announce, no default
Definition at line 1122 of file app_queue.c.
Referenced by destroy_queue(), init_queue(), queue_set_param(), and say_periodic_announcement().
Definition at line 1120 of file app_queue.c.
const ast_string_field sound_thanks |
int strategy |
Definition at line 1134 of file app_queue.c.
Referenced by __queues_show(), calc_metric(), find_queue_by_name_rt(), init_queue(), manager_queues_status(), num_available_members(), queue_function_var(), queue_set_param(), queues_data_provider_get_helper(), reload_single_queue(), ring_one(), set_queue_variables(), try_calling(), and wait_for_answer().
int talktime |
Current avg talktime, based on the same exponential average
Definition at line 1149 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), manager_queues_summary(), queue_function_var(), set_queue_variables(), and update_queue().
int timeout |
How long to wait for an answer
Definition at line 1162 of file app_queue.c.
Referenced by init_queue(), and queue_set_param().
int timeoutpriority |
Do we allow a fraction of the timeout to occur for a ring?
Definition at line 1165 of file app_queue.c.
Referenced by init_queue(), and queue_set_param().
unsigned int timeoutrestart |
int weight |
Respective weight
Definition at line 1163 of file app_queue.c.
Referenced by __queues_show(), compare_weight(), init_queue(), load_realtime_queue(), manager_queues_status(), and queue_set_param().
unsigned int wrapped |
int wrapuptime |
Wrapup Time
Definition at line 1158 of file app_queue.c.
Referenced by get_member_status(), init_queue(), queue_set_param(), and ring_entry().